bd44 privacy policy
Any information you share on bd44.mobi is treated as a responsibility, not just data. This page explains, in plain English, exactly what we collect, why we collect it, and how we keep it secure.
bd44 respects your privacy. Reading this policy will tell you exactly what we do — and do not do — with your information.
1Introduction and scope
This privacy policy applies to the services operated under bd44 (https://bd44.mobi), which is built primarily for users in Bangladesh. The sections below explain, step by step, how we collect, use and safeguard your personal information.
By using bd44.mobi you are taken to agree to the terms of this policy. We believe transparency is the foundation of privacy, so nothing is hidden — every point is set out openly here.
- This policy applies to all bd44 services and platforms.
- It is in force across our mobile app, website and every digital channel.
- It does not apply to third-party websites.
- For any question, contact [email protected].
2What data we collect
bd44 collects only the information needed to give you the best service. We do not gather unnecessary data, and we treat your privacy as a top priority.
| Type of data | Examples | Reason for collection |
|---|---|---|
| Identity data | Name, date of birth, national ID | Account verification |
| Contact data | Mobile number, email address | Account registration and communication |
| Financial data | bKash/Nagad number, transaction history | Payment processing |
| Device data | IP address, browser, operating system | Security and fraud prevention |
| Gaming data | Game history, stake amounts, wins and losses | Service improvement and responsible gaming |
| Cookies and tracking | Session data, preference settings | Improving the user experience |
bd44 never stores your password or your full payment card number. Such details are processed entirely over encrypted channels.
3How your data is used
bd44 uses your information only for specific, legitimate purposes. We never put your data to unnecessary use. The points below explain in detail how bd44 uses your information.
- Identity data is used to create and manage your account.
- Financial data is used to complete deposits and withdrawals.
- Device data is analysed to detect fraud and illegal activity.
- Gaming history is used to personalise your gaming experience.
- Contact data is used to tell you about promotional offers and bonuses.
- Gaming patterns are monitored to support responsible gaming.
- Required data is retained to meet legal obligations.
- Data is analysed to improve the platform's security and performance.
bd44 never sells your data to advertisers or third parties. Your information is used solely to improve the service you receive.
4Cookies and tracking policy
The bd44 website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that remember your preferences and session information.
- Essential cookies: required for login sessions and security; these cannot be turned off.
- Functionality cookies: remember your language and preference settings.
- Analytics cookies: analyse how the site is used and help us improve the service.
- Marketing cookies: used to show relevant offers; you can turn these off.
You can delete or block cookies from your browser settings at any time. However, turning off essential cookies may stop some features of the site from working.
5Data sharing and disclosure
bd44 does not sell your personal data to third parties. In certain specific situations, however, limited information may be shared. Those cases are set out clearly below.
- Payment processors: with bKash, Nagad and Rocket, only to complete transactions.
- Law enforcement agencies: under a court order or legal obligation.
- Security partners: to detect and prevent fraud.
- Technology providers: for server and cloud services, under strict confidentiality agreements.
Every third party bd44 works with must follow the same standard of privacy. We make no compromises when it comes to protecting your information.
6Data protection measures
bd44 uses industry-leading security technology to protect your information. Our security team safeguards your data 24 hours a day, 7 days a week.
- All data transfers are secured with 256-bit SSL/TLS encryption.
- Passwords are stored using bcrypt hashing, never in plain text.
- Two-factor authentication (2FA) is available on all accounts.
- Regular security audits and penetration testing are carried out.
- Instant alerts are sent for suspicious login attempts.
- Data backups are kept on secure, encrypted servers.
- Staff access to data is strictly controlled and logged.
In the event of a security breach, bd44 will notify affected users within 72 hours and take immediate action.
7Your rights
Under the bd44 privacy policy you have a number of important rights over your own data. We respect these rights and are committed to honouring them in good time.
- Right to be informed: you can ask what information we hold about you.
- Right to rectification: you can request that incorrect information be corrected.
- Right to erasure: under certain conditions you can request that your data be deleted.
- Right to portability: you can request a copy of your data.
- Right to object: you can object to your data being used for certain purposes.
- Right to withdraw consent: you can stop marketing communications at any time.
To exercise these rights, email [email protected]. We normally respond to your request within 30 days.
8Data retention period
bd44 does not keep your data longer than necessary. A specific retention period is set for each type of information.
- Account data: kept for up to 5 years after the account is closed.
- Financial transaction records: up to 7 years, as required by law.
- Gaming history: up to 2 years after the account is closed.
- Cookie data: deleted at the end of the session or after a maximum of 1 year.
- Support conversations: kept for up to 1 year after resolution.
9Protection of minors' data
bd44 is strictly for those aged 18 and over. We do not knowingly collect any minor's data. If we learn that a minor's information has been collected, it will be deleted immediately.
Parents and guardians are asked to keep their children from using this platform. If a minor has registered, please let us know at [email protected].
10Changes to this privacy policy
bd44 may update this privacy policy when necessary. Before any significant change, we will notify you by email or through a notification on the platform.
- The date of any change is shown at the top of the page as "Last updated".
- For significant changes, notice will be given 30 days in advance.
- Continuing to use the site after a change is taken as acceptance of the new policy.
- If you need a copy of an earlier version, contact support.
11Contact and complaints
For any privacy-related question, request or complaint, contact the bd44 support team. We treat your privacy concerns with the highest priority.
- Email: [email protected]
- General requests are answered within 24 hours.
- Data deletion requests may take up to 30 days.
- When you submit a complaint, you will be given a reference number.
Adding "Privacy Request" as your email subject helps our team respond more quickly.
Why is bd44 secure?
The core data-protection features that keep your privacy safe
SSL encryption
On bd44, all your data is protected with 256-bit SSL encryption — the same bank-grade technology you would expect.
Two-factor authentication
Turn on 2FA for your bd44 account to make it even more secure. Unauthorised access stays firmly shut out.
No data selling
bd44 never sells your personal information to third parties. Your data is used only to serve you.
Limited access
bd44 staff can access only the data they need. Every access is logged and monitored.
Regular audits
bd44's security is audited regularly by independent third-party experts. Any weakness is fixed as soon as it is found.
Instant alerts
If suspicious activity is detected on your account, bd44 sends you an SMS and email alert right away.
